EXECUTIVE MANAGER: OPERATIONS

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14 Apr
Executive Manager

EXECUTIVE MANAGER: OPERATIONS

(PERMANENT)

SALARY SCALE: R1 568 254,31 – R2 280 222,24

Reporting to the Managing Director, the Executive Manager’s role shall align to the Service Delivery strategy with organisational strategic objectives • To oversee the core regional maintenance and cemeteries functions of the organization • To strategically direct the development of parks, cemeteries and regions and the arboricultural/ horticultural activity within them •  Direct reports to include the following job titles; Senior Managers, Capital Infrastructure Development , Facilities Management and Security , Cemeteries and Crematoria • To monitor the department’s key themes and develop alternative themes in line with the organisation’s annual business plan imperatives •  To collaborate with Environmental Conservation with respect to ensuring state-of-the-art services are delivered by JCPZ

MINIMUM JOB REQUIREMENTS: Bachelor’s Degree or Diploma in  Horticulture /Arboriculture and  or Environmental management related discipline • Post Graduate qualification in related field (will be an added advantage) • Minimum of 8 - 10 years’ experience in Operational Environmental/ Horticultural Environment of which at least 3 years have been at a Senior Management/ Executive level, preferably in the municipality environment • Exposure to Strategic planning and implementation of service delivery Integrated Development Plan

KEY PERFORMANCE AREAS

DRIVES STRATEGY OF THE DEPARTMENT

  • Provides high level advice on strategic planning and business opportunities, risk management and continuous quality improvement
  • Undertakes the development, implementation, monitoring and reporting of the Departmental Plan to meet the strategic goals and interests of the organisation
  • Manages all governance arrangements including special reporting committees and Departments (E.g. Finance and Audit) to ensure that governance is in line with the legislative requirements
  • Ensures that cohesive governance and risk management policies are in place to clearly define responsibilities, processes, delegations and decision-making powers; and to fully comply with organisational, business, tax and regulatory requirements
  • Works with peers to improve operational systems, processes and policies to support management reporting, information flow and management, business processes and organisational planning
  • Leads the Department and oversees its functions, resources and outputs including business and financial management, human resource management, facilities, information and communications technology (ICT), and office administration
 

TO DIRECT, OVERSEE AND MANAGE THE VARIOUS DEPARTMENTAL FUNCTIONS

  • Leads and manages the horticultural and arboricultural maintenance of all JCPZ regions
    • Directs and oversees the running of regional offices and depots
    • Collaborates with the Environmental Conservation EM to ensure that techniques and methods used are best-in-class in terms of conservation
  • Oversees and directs the development of park, cemeteries and other capital infrastructure
  • Leads and manages the cemeteries and crematoria to ensure the smooth functioning of these facilities
    • Provides strategic direction to cemeteries and crematoria in conjunction with the CoJ
    • Ensures that burials are well-organised, planned and monitored
  • Ensures that EPWP, Co-operatives and other contracted staff are well utilised and integrated into the regions
    • Ensures that the EPWP Officer correctly administers and monitors EPWP employees in conjunction with regional manager requests and the administrators within regions

OVERSEES, ENSURES AND CONDUCTS MANAGERIAL RESPONSIBILITIES

  • Designs overarching policies that govern the Department
  • Develops Departmental business plans aligned to Corporate Strategy; COJ Departments Ensures Department is managed effectively through and performs managerial tasks for direct staff:
    • Oversees and manages the HR elements of the staff within the department (incl. leave management, time and attendance, performance, grievance and disciplinary management, etc.)
    • Oversees and manages the budget and expenditure of the Department through consolidated sub-functional reporting
    • Develops, implements and oversees internal controls, processes, procedures and quality standards are adhered to by the staff
    • Ensures the continuous improvement of the functioning of the department (incl. but not limited to policy, process, procedure and quality improvements)
    • Designs, develops and coordinates organisational development activities such as strategic planning, team building, process consultation, and management coaching
    • Monitors programs efficiency, develops reporting procedures and other methods to measure success, and revises processes and procedures as necessary to improve program effectiveness
    • Ensures adherence to legislative and parent Department guidelines (e.g. City Departments)

OPTIMISES INDIVIDUAL AND TEAM PERFORMANCE

  • Contributes to team effectiveness and team cohesion
  • Clearly outlines expected deliverables and measures
  • Holds team members accountable for individual performance (against agreed and expected deliverables)
  • Prepares for, and participates in, regular performance reviews (quarterly or as determined by the organisation)
  • Creates an enabling and supportive environment for the individual team members
  • Strives to improve cooperation and interaction between individuals in order to improve overall performance of the team
  • Ensure reportees have individual goals and targets set in alignment with department objectives
  • Ensure reportees are meeting expected targets
  • Mentors and supports the learning and development of managers and general staff

MANAGES OWN PERFORMANCE AND DEVELOPMENT

  • Discusses deliverables, measures and targets with superior
  • Actively participates and manages own performance levels by participating in regular one-on-one meetings with manager to discuss progress of individual areas of accountability
  • Actively seeks coaching or advice when necessary
  • Strives to improve own knowledge as it relates to the role
  • Discusses and implements personal development plan (aligned to career path)
  • Attends agreed courses, professional development to achieve optimal job performance and career goals

MANAGES EXPECTATIONS OF INTERNAL AND EXTERNAL STAKEHOLDERS

  • Ensures that stakeholders’ expectations are understood and managed through effective communication (written and/or oral)
  • Communicates the value available within this department to support other departments and divisions
  • Builds and maintains relationships with stakeholders
  • Recognises the impact of engaging with stakeholders at the right level
  • Defines the formal and informal stakeholder liaison channels
  • Communicates appropriate information and status updates/reports to relevant stakeholders

DEVELOPS/ REVIEWS POLICIES AND ADHERES TO SHEQ STANDARDS AND SECURITY MONITORING

  • Develops/ reviews Processes and SOPs for the Department
  • Implements and monitors JCPZ safety, health, environmental and security policies and procedures
  • Ensures Department is in line with the SHEQ policies and procedures of JCPZ

MANAGES RISK AND COMPLIANCE

  • Implements identified risk mitigation measures within training sessions. Trains staff on the operational procedures (SHEQ & EMS)
  • Ensures compliance of Department through policy and procedure adherence

SKILLS

  • Strategic planning and direction-setting
  • Project management
  • Environmental Management and Horticulture expertise
  • Report writing and editing
  • Team and Performance Management

KNOWLEDGE

  • In-depth understanding of Horticulture, Arboriculture and Environmental Management
  • In-depth understanding of Cemeteries and Crematoria
  • In-depth understanding of Capital Infrastructure Development
  • Sound understanding of JCPZ as an organisation and the industry it operates in
  • Good understanding of daily SHERQ requirements
  • JCPZ policy and procedure framework
  • JCPZ mandate, strategy and stakeholder analysis

ATTRIBUTES

  • Strong leadership and strategic vision
  • Integrity and Honesty
  • Interpersonal Skills
  • Results Orientation
  • Resilience
  • Creativity and Innovation
  • Task management and time management
  • Alignment with JCPZ values

Contact Person: Nomzamo Ndlovu

Tel: (011) 492 1254 / Cell:071 410 1795

Email CV and a motivation letter to: operationsexec@amasiko.co.za

Closing Date: 28 April 2024

Note:
Johannesburg Parks and Zoo is an equal opportunity employer, all appointments will be in line with the Employment Equity Plan. If you do not receive a response from us within 21 days after the closing date of this advertisement, please accept that your application was unsuccessful.